Simcut
06-07-2004, 11:58
Hi guys,
I will be moving house from my current location to the next village away, this will be happening hopefully in a week and a half's time, and I want to get the ball rolling straight away to sort things out.
My current subscriptions to NTL consist of a 2nd Phone Line, Digital TV (full package - excluding the likes of FilmFour and NASN and those weird GOD TV channels..) and also my 1mbit Broadband "Service".
The house I am moving to will already have a BT phone line (phew!) so that saves some work I guess, but I have a few questions that need answering.
What are the possibilities that I cancel my 2nd phone line service and digital tv service with NTL but downgraded my internet access from 1mbit broadband to a 56K account, as I want to keep my email account for at least a month after I change ISP broadband wise so I can respond to old emails, will NTL allow me to do this?
Also, will I be charged if I cancel my 2nd phone line and Digital TV service despite being under a certain contract time? considering I've had so many problems with my Internet "service" from them I require some compensation so...
I also need a recommendation of a good ISP to go with, I have no doubts in my mind whatsoever to go with ADSL, but who with is another question, who do you recommend?
BT?
Pipex?
Fast24?
I'd really like some clarity on this, also what sort of time length did it take for the relevant ISP to get an engineer to fit everything? I can only really wait for up to a week as I run a bit of a small business selling records on Ebay and I need to be offline for a maximum of 7 days to be honest.
What are your experiences with each of the above ADSL ISP's?
Also, do any of you have Sky Digital TV? I am planning to get the Sky Digital service, is that fault free? when I used to have Sky Digital a matter of months after it first launched I used to have horrible problems with the screen going blocky and locking up for a minute or 2 with weird green dots over it, bloody trippy I can tell ya :)
Thanks in advance.
Regards,
Simon
I will be moving house from my current location to the next village away, this will be happening hopefully in a week and a half's time, and I want to get the ball rolling straight away to sort things out.
My current subscriptions to NTL consist of a 2nd Phone Line, Digital TV (full package - excluding the likes of FilmFour and NASN and those weird GOD TV channels..) and also my 1mbit Broadband "Service".
The house I am moving to will already have a BT phone line (phew!) so that saves some work I guess, but I have a few questions that need answering.
What are the possibilities that I cancel my 2nd phone line service and digital tv service with NTL but downgraded my internet access from 1mbit broadband to a 56K account, as I want to keep my email account for at least a month after I change ISP broadband wise so I can respond to old emails, will NTL allow me to do this?
Also, will I be charged if I cancel my 2nd phone line and Digital TV service despite being under a certain contract time? considering I've had so many problems with my Internet "service" from them I require some compensation so...
I also need a recommendation of a good ISP to go with, I have no doubts in my mind whatsoever to go with ADSL, but who with is another question, who do you recommend?
BT?
Pipex?
Fast24?
I'd really like some clarity on this, also what sort of time length did it take for the relevant ISP to get an engineer to fit everything? I can only really wait for up to a week as I run a bit of a small business selling records on Ebay and I need to be offline for a maximum of 7 days to be honest.
What are your experiences with each of the above ADSL ISP's?
Also, do any of you have Sky Digital TV? I am planning to get the Sky Digital service, is that fault free? when I used to have Sky Digital a matter of months after it first launched I used to have horrible problems with the screen going blocky and locking up for a minute or 2 with weird green dots over it, bloody trippy I can tell ya :)
Thanks in advance.
Regards,
Simon