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arcamalpha2004
16-05-2004, 11:13
Do you have to pay extra to NTL for itemised phone billing ?
paulyoung666
16-05-2004, 11:38
i think it depends where you live , on teesside i dont :)
tridens
16-05-2004, 13:00
Yes you do pay extra £1 per month on top of your line rental or you dont have to have it you will get itemised bill for calls of 40p or over
paulyoung666
16-05-2004, 13:10
Yes you do pay extra £1 per month on top of your line rental or you dont have to have it you will get itemised bill for calls of 40p or over


not on teesside you dont ;)
Marge
16-05-2004, 13:15
In NW it's £1 for fully itemised billing or calls over 20p itemised for free
Derek
16-05-2004, 15:24
In NW it's £1 for fully itemised billing or calls over 20p itemised for free

Same in Glasgow, Northern Ireland and South Wales.
Paul
16-05-2004, 21:06
I have no idea in Nottingham, I think it's £1 - not sure if any are value is shown free.
mmm
16-05-2004, 22:41
You can us ONE-TEL and get fully itemised bills in electronic form- for free.
Only trouble is you have to use a dialer box and this adds a delay to all calls.
bob_builder
17-05-2004, 09:43
not on teesside you dont ;)
You will have to soon!

NTL are currently "harmonising" all the price structures across the country (happening in Cambridge in June). The new scheme is £1 for fully itemised billing otherwise only calls over 50p will be itemised.
GazzaB
17-05-2004, 10:15
Morning all,
NOttingham is £1.00 pm for calls under 20p, any calls over 20p are itemised. Like Cambridge, Nottingham will be harmonising later in the year with the other area's.
P.s Some old Diamond Cable customers are currentlky getting foc itemisations
andygrif
17-05-2004, 10:16
Frankly I think it is a disgrace that any company in 2004 can seriously expect customer to pay for a statement of account. I do understand the reasons for, I don't acept that it costs anywhere like £1 (more like a few pence depending on how many sheets) - but can you imagine if your bank started charging you for your monthly statements on all transactions under £20?

I doesn't really affect me as I get free itemised from ntl anyway (carefully negotiated using the above as my argument!) It's not the £1, it's principle that a company can effectively not tell you what you've used without charging extra.
ian@huth
17-05-2004, 10:24
On BT you get the ability to view your fully itemised bills online and to sort the bills in various ways. Why can't NTL do something similar?
bob_builder
17-05-2004, 12:21
On BT you get the ability to view your fully itemised bills online and to sort the bills in various ways. Why can't NTL do something similar?
They may well be able to once they have "harmonised" all their different billing systems.

P.S. Along with the charge changes they informed that the Direct Debit would no longer be in the name NTL Cambridge Ltd but now NTL Triangle Ltd. What is the Triangle bit all about?
paulyoung666
17-05-2004, 17:31
You will have to soon!

NTL are currently "harmonising" all the price structures across the country (happening in Cambridge in June). The new scheme is £1 for fully itemised billing otherwise only calls over 50p will be itemised.


then if that is the case will i be able to use e-billing or whatever it is called ?????????? :)