Lordy I'm Lost.... [Archive]

Flip

15-04-2004, 18:22

Helloo my internet is crap..

Ooooh sir your pings are very high from ntl base...

Yup...I know... what u gonna do?

Hold.............................................. ........................................

and hold.............................................. .......

and hold.............................................. .........

bit more hold................................

24 (yup 24 hours later...)

So you say your internet is er crap?

Yup..

Hold.............................................. .........

Hang up redial......

Aaaah Mr H.... we know your internet is crap....here's 6 weeks credit...HOLD.............

Me thinks cool 56 quid credit...HOLD............

Redial..............

No your internet isn't crap....it's you....

Hold...redial....

Hi, my name is NH...I have spoken to tech and customer services a trillion times in the last hour....

Can I have your date of birth for security reasons...

Old...

Sorrry?

Even older...

Can u hold while I see what tech are saying...

Tech here...Mr H... I can see you have a very bad problem...can u hold whilst I look into this...

More ghey muzak............................................. ...........

................more ghey muzak...........................

Can u turn your pc off please.........................

Ummmmmmmmmmmmmmmmmm you have a bad connection.....call customer services and make a complaint.................

Customer services say.............tech said make a complaint? Why?

Explain...............

Ghey muzak.....................

Hang up after 23 mins..........

Redial.............

Ooooooooooh your connection is crap.......call tech....

Just have they said ring you..........

Ummm...you need an engineer...putting you through.......

20 mins.......25 mins......hang up...redial...

Customer services can i help...

Explain............

You need tech...

Putting yu through...........

I could say LOL...I could swear...I just smile...........HEEEEEEEEEEEEEEEELLLLLLLLLLLLLPPPP PPPPPPPPP!!!!!!!!!!!!!!!

:Yikes:

Florence

15-04-2004, 18:28

Hello Flip

You might get a little more help if you PM JustAnotherNoob he can run some tests and perhaps give the right people a kick into action.

He is good at helping and has found things wrong with mine before now...

Neil

15-04-2004, 18:29

We need a bit more info about the problem you are having (with your connection-not with ntl!)

Let's deal with the connection problem, then we can help you deal with ntl ;)

Chris W

15-04-2004, 18:49

If it is a SACM, pm me your details (postcode, house number and mac address from the modem) and i will have a look at it for you. (i work in t/s)

paulyoung666

15-04-2004, 21:10

If it is a SACM, pm me your details (postcode, house number and mac address from the modem) and i will have a look at it for you. (i work in t/s)

now there is an offer you cant refuse , and it is free :tu:

Chris W

15-04-2004, 21:15

now there is an offer you cant refuse , and it is free :tu:

who said anything about it being free.... :pp ;) :D

for NTHW members, (sorry CF members), it is always free ;)

Flip

17-04-2004, 15:51

UPDATE

Tech: hello you have uber leechers on ya line...this was first reported 6 months ago...

Me: I know...

Tech: Nothing we can do..it's down to local action team (or summat)

Me: K

24 hours later my phone rings...

CS: (customer services)... you want to complain bout ntl?

Me: No

CS: Ummm says here you do....grrrr sound (made that bit up...hehe!)

CS: I'm sending tech out to you...(sounded threatening lol)

Me:K

Engineer: (8am sat) nothing wrong with your connection..

Me: Yup 8am sat all is hoohah!

Engineer: see ya...btw...complain to ntl...I'm on half price one meg and it sucks...big time...why at 6pm every night my connection is shiat...write to 'em man...c 'ya...

Me...Lordy I'm lost....:Yikes:

So my point in all this - btw can't seem to rid the italics....if ntl know my connection is uberleeched...the engineer is uberleeched...how come that's it?

I'm all for the cap as the souls on here put it...but come on...why should 34.99 become the equivalent of dial up at least 2 or three time per day?

Call me old fashioned but I think we shoudl be told....and to recap my line is UNDER subscribed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

paulyoung666

17-04-2004, 15:53

ofcom may be interested ;)

Chris W

17-04-2004, 16:07

i am onto this one now... hopefully it should be sorted out soon! let me know if the problem gets worse, or doesn't get sorted. more details in the pm ;)

paulyoung666

17-04-2004, 16:09

i am onto this one now... hopefully it should be sorted out soon! let me know if the problem gets worse, or doesn't get sorted. more details in the pm ;)

note for flip , make sure you pm the right person this time :rofl: :rofl: :rofl: :rofl:

Chris W

17-04-2004, 16:11

note for flip , make sure you pm the right person this time :rofl: :rofl: :rofl: :rofl:

:LOL:

SB3100

18-04-2004, 01:19

flip mate,

I have been having a crap time myself....but the description in your posts put a big smile on my face.......thanks I needed it ;)

Flip

18-04-2004, 21:04

HeHe!

Thanks for your help guys..and paul666 sorry for the wrong pm ...:dunce:

As an update...rang tech this pm (about 4) in game pings were 250 in uk servers...browsing awful...tech guy offered me new proxies inc ahem manchester and nottingham (i thought that was funny...)...though he admitted it wouldn't help ma ping...:rolleyes:

he also had me do a robin walker speed test:

512
952
950
650

that's on 1mb....:Yikes:

He said he would put this to a "level three" - is this like a Defcon alert status or summat? ;)

paulyoung666

18-04-2004, 23:05

no worries about the pm ;) , level 3 :confused: , i suppose when it gets level 5 then i reckon it is time for war :erm: :D :D :D :D

Chris W

19-04-2004, 08:43

no worries about the pm ;) , level 3 :confused: , i suppose when it gets level 5 then i reckon it is time for war :erm: :D :D :D :D

the levels reflect the techs experience and skill; every 6months there are test for career progression. you start at level 1, and i think level 3 is as high as it goes, i have heard that there are a couple of level 4s floating around somewhere but i have never heard of them and never seen one either!!

Flip

19-04-2004, 16:44

4.44pm MONDAY please just check it dude...my God...wtf?????

paulyoung666

19-04-2004, 16:56

4.44pm MONDAY please just check it dude...my God...wtf?????

problems ????????????????

Flip

19-04-2004, 17:00

and too the tossser in cs who hung up cos i was fkin angry fk you son...serioiusly...now im mad :mad:

Florence

19-04-2004, 17:19

Hi Flip

you could have dunkeh syndrome like me.. Told you to pm JustAnotherNoob he would have run some tests on your connection.. He knows what is the problem and can get someone out to check things but like me it takes time and you have to be patient...

I have high pings causing my son to no longer play his online CS he used to have very low pings now he is in the 200 to 300 and that was on 1mb. I have seen customers with lower pings on 600K.

Flip

19-04-2004, 17:32

Here we go game on.

long and i mean massive call to tech....i got the hard man of ntl.

we OWN nthell...you swear another time Mr (wrong name) and you are hung up on).

no im sorry now its beyond a joke. I should NOT pay what i pay and get crap service...he said immortal words it's your pc...@you wont like this mr himmer (lol) but its your pc...everything is fine here...

no it isn't...why did tech on 12 occasions see a problem...how dare they...sorry im on the phone to BT now and want pipex...fook em (can i get banned fr that?)

Tell that facist ntl loving suckwump I too amd 6.2 and into rugby...lordy im scared now...

BTW if you say **** (the word) to ntl they fine you 3grand...nice S H I AAAAAAA T - so fookin fine me....

mad. :mad:

paulyoung666

19-04-2004, 17:37

sorry to say this my mate , you are gonna get nowhere going on like this at ntl , if you are still having problems then why not get intouch with ofcom

Flip

19-04-2004, 18:02

wise words paul mate....however...why should I?

seriously...why the f should I?

if this was one weekend then okay...ummmm no 6months plus...check my posts.

I see bleedin heart cap liberals here moaning aboot being capped and they don't CONSIDER the likes of my son who rarely d/loads/uploads...but always plays online games...

our pings are crap...FACT...ntl bully boy tech rugby players wanna argue that based on a SNAPSHOT of 10 mins in a day when its been crap...fine...thanks for nothing.

sorry guys but ntl are NOT giving us a 24/7 service.

to say @sorrry@ nasty people are on your line is NOT good enough...

I said once before ...I ask for a PINT in a pub and pay for it...I don't get a half 'cos they are too @busy@...they wanna be players in the BB land...then act like it...not spoilt kids who say its our fault....whn it truly isn't.

:mad:

Flip

19-04-2004, 18:18

k lets get tech...

go here:

http://www.adslguide.org.uk/tools/speedchart.asp?id=a4537e10fc03c19caca33f9092

go here

Mon, 19 Apr 2004 17:16:38 UTC
1st 128K took 1562 ms = 83913 Bytes/sec = approx 698 kbits/sec
2nd 128K took 1469 ms = 89225 Bytes/sec = approx 742 kbits/sec
3rd 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec
4th 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec

ummmm must be summat worng with me....

man no wyou wonder why im cross?

listen I clean my system 3 to 4 times a day I'm that fastidious... please tell me I'm not going mental...and understand why when im told its my pc i get bloody cross....:Yikes:

Neil

19-04-2004, 18:22

<Snip>

I don't wonder why you are cross Flip, no.

I know just how much ntl can take you to the end of your tether.

PM Me your postcode, & I will give you details of someone senior you can speak to.

paulyoung666

19-04-2004, 18:23

Flip

19-04-2004, 20:05

8pm hehehehehehooohahahhaaaa...tech sez my pc is the problem...er no.

Mon, 19 Apr 2004 19:03:03 UTC
1st 128K took 3313 ms = 39563 Bytes/sec = approx 329 kbits/sec
2nd 128K took 2953 ms = 44386 Bytes/sec = approx 369 kbits/sec
3rd 128K took 2359 ms = 55563 Bytes/sec = approx 462 kbits/sec
4th 128K took 2797 ms = 46862 Bytes/sec = approx 390 kbits/sec

welcome to 1mb in leamington spa.....jesu h christ....:Yikes:

paulyoung666

19-04-2004, 20:18

Chris W

19-04-2004, 20:37

Flip, i did pm you with an explanation of the problem, and the probably timescale that it would be resolved in. Did you get it and read it?

IMO there is nothing that can be done in the mean time, stress and swear all you like, but to be honest i don't think it is actually make any difference, and it certainly isn't going to make anyone at ntl keen to help you.

Flip

19-04-2004, 20:51

monkeybreath: of course i read your pm thankyou and i did reply...i agree with you man swearing etc gets ya no where...ntl @hard man@ threatened me with 3grand fine....:)

as for formatting i wrote in a much earlier thread - three weeks ago i thin -we formatted and life was great - i even used the no ntl cd advice on this forum...life was brilliant...for 5 days...

now please listen to me...i have spent more time on spyware/trojan and virsu forums in the last six months i do know what im on about...i am free of crap.

hijack this scan 5 mins ago:

Logfile of HijackThis v1.97.7
Scan saved at 8:44:12 PM, on 4/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Documents and Settings\Flip n Fonz\Desktop\Dads Stuff\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/Default.asp?Ath=f
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=62.252.192.8:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 192.168.*
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw/autobios/client/iftwclix.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by2fd.bay2.hotmail.msn.com/activex/HMAtchmt.ocx

i keeep it all to the bare bones...i virus check adaware6 check regedit at least once a day often more...please i do not think it is my pc.....:rolleyes:

obviously there is nothing i can get help with here...however what is the answer? how can the company keep saying there's nothing they can do...i am not the only one suffering this stuff...if we can't discuss or come up with stratergies here where can we?

im sorrry there ust be something ntl can d0 about this...it is not right...simple as...i speak not just for me....but for all customers who have this problem.

my god it is just NOT accpetable.

rdhw

20-04-2004, 13:09

1st 128K took 3313 ms = 39563 Bytes/sec = approx 329 kbits/sec
2nd 128K took 2953 ms = 44386 Bytes/sec = approx 369 kbits/sec
3rd 128K took 2359 ms = 55563 Bytes/sec = approx 462 kbits/sec
4th 128K took 2797 ms = 46862 Bytes/sec = approx 390 kbits/secSome extra things to check:

1. You were presumably using an explicit proxy setting during this test (to judge by the Hijack output in your later post), so it would be better evidence to gather a set of these test results using a selection of differing proxies from around the country, and also your default transparent proxy. Otherwise, it could have been one proxy having a busy time. If they are all poor, then this would point to something other than a bad proxy.

2. It would be worth checking the Advanced Properties of your ethernet card, and configuring it to a fixed half-duplex setting (rather than allowing it to auto-negotiate), just to eliminate the possibility that you might be having duplex mismatch problems between your PC and the cable modem or STB.

Salu

20-04-2004, 13:32

Also make sure that if you are using an Ethernet connection (as opposed to USB) that your drivers are uptodate. I had a similar problem with a Realtek 8139 (i think) that was cured by the latest drivers...in XP.

Flip

20-04-2004, 17:13

thanks for the reply guys...my anger has now subsided to one of clam distain...sort of:

Tue, 20 Apr 2004 15:48:44 UTC
1st 128K took 1657 ms = 79102 Bytes/sec = approx 658 kbits/sec
2nd 128K took 1234 ms = 106217 Bytes/sec = approx 884 kbits/sec
3rd 128K took 1313 ms = 99826 Bytes/sec = approx 831 kbits/sec
4th 128K took 1156 ms = 113384 Bytes/sec = approx 943 kbits/sec

That's not using a proxy given to me by tech...but the birmingham one I have automatically...

I shall of course take a couple more snapshots using various proxies...though with the greatest respect, no matter how fast my proxy I will not get the proper in game pings.

From the source server

Tue, 20 Apr 2004 15:52:32 UTC
1st 128K took 1844 ms = 71080 Bytes/sec = approx 591 kbits/sec
2nd 128K took 1500 ms = 87381 Bytes/sec = approx 727 kbits/sec
3rd 128K took 1187 ms = 110423 Bytes/sec = approx 919 kbits/sec
4th 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec

We have just adaware6'd / spybot search and destroyed manual scanned for viruses uing our trend uptodate software.... also scanned using rav online (excellent) ... also housecall...you could say this is getting boring for you guys...sorry bout that...and apologies to tech for getting angry...a mix of bad day and samo samo from son just flipped me over the edge.

this is test using proxy suggested by tech:

Tue, 20 Apr 2004 15:55:34 UTC
1st 128K took 1156 ms = 113384 Bytes/sec = approx 943 kbits/sec
2nd 128K took 1906 ms = 68768 Bytes/sec = approx 572 kbits/sec
3rd 128K took 1313 ms = 99826 Bytes/sec = approx 831 kbits/sec
4th 128K took 1453 ms = 90208 Bytes/sec = approx 751 kbits/sec

slightly better....but no help for online gaming...

as for the duplex settings...it was down to your fantastic site rdhw that I have been able to hold my own with tech (mostly) I have followed your advice to the letter....it just seems this last couple of months things have gotten far worse.

btw...i have rolled back my realtek driver and installed the up to date one...a few time believe me!

I still don't like having my sacm attached to my set top box...for some reason they are loathe to give me what i see as a proper connection...:pp

I have taken the no swearing at ntl oath and will abide by that.

I shall take a few snapshots and then send it all to head office...thanks for the address btw...

Tue, 20 Apr 2004 16:13:06 UTC
1st 128K took 1187 ms = 110423 Bytes/sec = approx 919 kbits/sec
2nd 128K took 1219 ms = 107524 Bytes/sec = approx 895 kbits/sec
3rd 128K took 1297 ms = 101058 Bytes/sec = approx 841 kbits/sec
4th 128K took 1953 ms = 67113 Bytes/sec = approx 558 kbits/sec

Tue, 20 Apr 2004 16:13:34 UTC
1st 128K took 1391 ms = 94229 Bytes/sec = approx 784 kbits/sec
2nd 128K took 3203 ms = 40922 Bytes/sec = approx 340 kbits/sec
3rd 128K took 1312 ms = 99902 Bytes/sec = approx 831 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec

This make sense to anyone brainy?

Cheers!

rdhw

20-04-2004, 17:27

I still don't like having my sacm attached to my set top box.You have the 1Mbps service through an STB?? Hmmmm.... Or do you mean that you have an SACM (stand-alone cable modem, not STB) which is wired rather close beside your STB?

Some franchise areas offer an SACM for the 1Mbps service, if requested. Are you in one of those areas?

Have you ever had your PC checked out for network settings such as RWIN and MTU? You might like to try the Tweak Test at http://www.broadbandreports.com/tweaks and then post the URL of the results page here. When it asks for the connection type, say "normal".

Paul

20-04-2004, 18:04

Just one small point - these tests via different proxy servers will not indicate how online gaming will perform - as gaming does not involve the use of the proxy servers.

Flip

20-04-2004, 18:59

Just to clear it up.

I have 1mb connection.

It comes from green box outside my house (25yrds away) goes into my set top box....then into the next room to a cable modem.

In other words sacm is connected via the stb...I've never been happy with that arrangement though numerous techs have said it's fine.

who am I to argue? :disturbd: :D

All I know is you can see from the above readings that pinging to a game server is an impossibility...

speed of d/load or how quick i get to google isn't my major problem - though obviously paying for that you expect it!

my problem as I keep saying is my sons ability at online gaming - UK player - he has NOT been able to play online with a decent ping for weeks.

His obvious distress affects me and certainly my judgement when I'm trying to reason with certain techs who seem to treat me liek an imbecile...no excuse for losing my rag last night I know...but this is affecting my sanity and the harmony of my family.

we eat sleep and drink bloody pings and if I wasn't a dad who gave a hoot (no swearing!) I doubt I'd get so passionate about this.

I say again...how can ntl practically ignore/dismiss that the service they are providing to very many people is abismal and pretty close to breach of contract....

Flip

20-04-2004, 19:10

Three hours later...

Tue, 20 Apr 2004 18:07:47 UTC
1st 128K took 3968 ms = 33032 Bytes/sec = approx 275 kbits/sec
2nd 128K took 1954 ms = 67079 Bytes/sec = approx 558 kbits/sec
3rd 128K took 2078 ms = 63076 Bytes/sec = approx 525 kbits/sec
4th 128K took 2234 ms = 58671 Bytes/sec = approx 488 kbits/sec

from source server

Tue, 20 Apr 2004 18:09:14 UTC
1st 128K took 2016 ms = 65016 Bytes/sec = approx 541 kbits/sec
2nd 128K took 4047 ms = 32387 Bytes/sec = approx 269 kbits/sec
3rd 128K took 2094 ms = 62594 Bytes/sec = approx 521 kbits/sec
4th 128K took 2735 ms = 47924 Bytes/sec = approx 399 kbits/sec

Anyone from tech who may be in the room please tell me again it's soemthing on my pc ;) :)

paulyoung666

20-04-2004, 19:17

have you thought about the ofcom route :)

Paul

20-04-2004, 19:58

Does it get worse each evening ?

If it does then, to me, it suggests a bit of oversubscription on the UBR.

paulyoung666

20-04-2004, 20:01

Does it get worse each evening ?

If it does then, to me, it suggests a bit of oversubscription on the UBR.

i was thinking along similar lines , how about a docs diag session to rule it out :)

Chris W

20-04-2004, 20:06

Does it get worse each evening ?

If it does then, to me, it suggests a bit of oversubscription on the UBR.

The PM that i sent to Flip, confirmed that UBR channel utilisation is very high, 85% to be precise, so this is the source of the problem.

I have spoken to the appropriate people about this, so it will be sorted out when they do weekly maintenance on the UBR. As i explained to Flip i don't know when this will be, so advised him to check the planned maintenance on the server status page.

I don't know why Flip is continuing this thread, he knows that the problem is, and knows what is going to be done about it. In the mean time, no amount of messing around with his pc/ network card/ modem etc is actually going to make any difference.

Flip, please give ntl an opportunity to do something about this, i know that it has been going on for a while, but i just ask for a little more patience and it should get sorted!

Paul

20-04-2004, 20:22

The PM that i sent to Flip, confirmed that UBR channel utilisation is very high, 85% to be precise, so this is the source of the problem.

I have spoken to the appropriate people about this, so it will be sorted out when they do weekly maintenance on the UBR. As i explained to Flip i don't know when this will be, so advised him to check the planned maintenance on the server status page.

I don't know why Flip is continuing this thread, he knows that the problem is, and knows what is going to be done about it. In the mean time, no amount of messing around with his pc/ network card/ modem etc is actually going to make any difference.

Thanks MB - all is now clear.

Flip - the problem has been diagnosed and the solution is in hand - might I suggest that you stop keep posting about it and now give NTL time to action the fix in the next planned slot. :)

paulyoung666

20-04-2004, 20:25

Thanks MB - all is now clear.

Flip - the problem has been diagnosed and the solution is in hand - might I suggest that you stop keep posting about it and now give NTL time to action the fix in the next planned slot. :)

well at least there is an answer now :tu:

Flip

20-04-2004, 20:55

stop posting...lordy now i've upset you lot aswelll.

consider this a locked thread....:o :pp :Peace: :waving:

btw they rebalanced early hours of this morning...;)

THREAD LOCKED.....

paulyoung666

20-04-2004, 21:01

stop posting...lordy now i've upset you lot aswelll.

consider this a locked thread....:o :pp :Peace: :waving:

btw they rebalanced early hours of this morning...;)

THREAD LOCKED.....

no its not , have you gone down the docsdiag route , at least if you do this then you have some ammo to throw at them :D :D :D :D

Salu

20-04-2004, 21:28

CLosed?

paulyoung666

20-04-2004, 21:30

CLosed?

nope , well not yet anyway ;)

Paul

20-04-2004, 22:30

Not closed - I think flips username comment is probably right. :)

Flip

21-04-2004, 06:17

ROFLMAO :angel:

Flip

22-04-2004, 16:22

Paul666 suggested complete winxp reinstall after first formatting the hard drive.

So I thought...well tech must know their stuff it must be summat on my pc.

10 mins ago winxp finished reinstalling:

Thu, 22 Apr 2004 15:20:00 UTC
1st 128K took 2187 ms = 59932 Bytes/sec = approx 499 kbits/sec
2nd 128K took 2047 ms = 64031 Bytes/sec = approx 533 kbits/sec
3rd 128K took 4016 ms = 32637 Bytes/sec = approx 272 kbits/sec
4th 128K took 3484 ms = 37621 Bytes/sec = approx 313 kbits/sec

48hours ago tech said they would have someone out...maybe if any of you guys work near them you could give them a nudge...maybe?

or am I being paranoid here...;)

btw: monkeybreath..any idea when they are rebalancing again? methinks tuesday early hours same as this week...honestly mate I don't think that's the only problem...

Neil

22-04-2004, 16:24

paulyoung666

22-04-2004, 16:25

well at least now you have a bit more ammo to lob at them ;)

sorry it was a waste of time though :(

Flip

22-04-2004, 16:37

Paul gave me one but I have no response as yet - hehe only 48 hours...:pp

Man this has totally brought me down...as for son well as I'm dad I'm the big bad guy in the house...even my wife has started asking her friends about pings....jeez...why is all this so dammned stressful...:Yikes: ;)

I'm poretty sure tech must have me on a bad list or summat...someone tell em i won't shout this time.....pleeeeaaassseeeee :angel:

PS: Just rang tech and spoke to TONY - can I say for the first time I've spoken to someone who is a gentleman and honest...his explanation and his apparent anger at fault team made the grim realisation that NTL HAVE NO PLAN TO COMBAT MY AREAS PROBLEM... slightly easier to swallow.

For the record this is a scandal...an absolute disgraceful scandal..

Ofcom, watchdog any consumer mag listening....in a former life I was a journalist...man i feel a few stories coming on.