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ntl's CEO questioned over Customer Service

# 13 April 2005, 12:05 by Nemesis

ntl’s chief executive officer, Simon Duffy, was given the right of reply to an Article that Cable Forum have created questioning ntl on their history of Customer Service.

The Article, published here , takes the reader through the companies past. Linking to news stories of the period, highlighting relevant quotes, and detailing the nthellworld.com experience.

The article was sent to Simon Duffy, asking for his reply to the questions posed by the article. Simon’s reply is also included.

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