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new mobem but no net access through router
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Old 19-12-2007, 20:02   #1
blaupunkt
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new mobem but no net access through router

hi i had an engineer out today who replaces my old ntl:120 modem with a new ntl:250 version all seems to be working fine apart from i cannot access the net if i my connection into the router then into the PC.

my PC uses a wired connection no wireless the only wireless connection is the laptop (that i hae not tried).

any ideas why the net works with a direct connection to the PC but not via the router.
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Old 19-12-2007, 20:07   #2
Raistlin
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Re: new mobem but no net access through router

Turn everything off.

Connect modem > router > PC.

Wait 5 minutes.

Turn on modem.

Wait 1 minute.

Turn on router.

Wait 1 minute.

Turn on PC.

Does it work now?
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Old 19-12-2007, 20:25   #3
blaupunkt
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Re: new mobem but no net access through router

hi yes it all seems to be working now! thanks for that
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Old 19-12-2007, 21:10   #4
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Re: new mobem but no net access through router

No worries, glad to be of service
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