04-01-2018, 06:03
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#1
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cf.mega poster
Join Date: Jul 2003
Location: Lincolnshire
Age: 35
Posts: 2,028
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DNS Servers Down
Mass outage on DNS within the last hour by looks of it, when will we be able to change the DNS on the SH?
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04-01-2018, 06:09
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#2
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,732
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Re: DNS Servers Down
What do you mean by "change it on the SH" ?
If you run in modem mode, you can set it on your routers DHCP settings.
If you dont run in modem mode, you should be able to set it in the SH DHCP settings.
Either way, you can always over-ride it on your PC, and set any DNS servers you want.
__________________
Baby, I was born this way.
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04-01-2018, 06:12
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#3
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cf.mega poster
Join Date: Jul 2003
Location: Lincolnshire
Age: 35
Posts: 2,028
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Re: DNS Servers Down
In none modem mode there is no option to change the DNS on the DHCP on the SH 3.0, shocking piece of kit since they replaced it.
I do override on the PC but wireless no easy way to set just the DNS as far as I am aware on Android devices.
I do plan going modem only mode just got to sort a router out when I have time.
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04-01-2018, 18:56
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#4
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: DNS Servers Down
this is perfect timing because we have had a bit of a tiff about this is another thread. You have never been able to change the dns settings on any of the shubs and VM don't want you to. Screwing up the dns settings can make your connection appear to be broke when it isn't and just creates another point of failure/troubleshooting which they don't want to deal with. VM's dns servers go down three or four times a year and the outage time for them is probably deemed acceptable when weighed against the potential long term call volume to tech support if you screw the settings up.
The only way you can circumvent this and not even notice the downtime/disruption of service is to use your own proper where you can set your dns servers to google's which will have a ridiculous level of fault tolerance and have never gone down that I have noticed.
Quote:
Originally Posted by Matthew
I do plan going modem only mode just got to sort a router out when I have time.
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Now is a good a time as any with the sales. If you would like any advice come back and let us know. I have already made some casual recommendations in this thread if you would like a rough idea of what to look for.
Last edited by General Maximus; 04-01-2018 at 18:59.
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04-01-2018, 19:02
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#5
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: DNS Servers Down
I dont use VM DNS so not noticed the outage.
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04-01-2018, 19:17
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#6
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,995
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Re: DNS Servers Down
Quote:
Originally Posted by alanbjames
I dont use VM DNS so not noticed the outage.
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Likewise: We have Google as primary and secondary. Free dns as tertiary and VM as last resort.
I've used my own routers from the days of STB internet (256Kb) because you had to to run a home network.
__________________
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However history will change with my coronation - Mariemaia Khushrenada
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04-01-2018, 21:29
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#7
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cf.mega poster
Join Date: Jul 2003
Location: Lincolnshire
Age: 35
Posts: 2,028
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Re: DNS Servers Down
On the previous SH I had I could change them so did.
I'm currently looking to source some hardware to build a pfSense box and use that, also use Unifi AP for wifi.
Historically I have always used my own router but when I moved here I just used the SH as it did. The day job is IT so it just got left as I couldn't be bothered, it did me.
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05-01-2018, 14:12
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#8
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Inactive
Join Date: Mar 2007
Location: Stafford
Services: VIP XL Package
Posts: 18
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Re: DNS Servers Down
Lot of issues in ST16 area last night, with broadband. When rebooting the SH3.0 that we have recently had fitted, it is taking over 30 minutes to even stabilize a connection. Certainly looks like the DNS issues. upgraded to 300mb on 23/12, wifi signal throughout house is worse, as is stability of internet connection. Had no such problems with 200mb. Def look at running in modem mode and getting separate router with wifi.
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05-01-2018, 15:21
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#9
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), BTtv (UHD), DAB+
Posts: 1,870
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Re: DNS Servers Down
I've got an idea that you can have some problems with V6 TiVo if not using the default VM DNS.
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05-01-2018, 20:03
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#10
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cf.mega poster
Join Date: Jul 2003
Location: Lincolnshire
Age: 35
Posts: 2,028
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Re: DNS Servers Down
I've only got VM now for BB, just in process of sorting out my pfSense kit to stop having issues in future. Cannot wait for FTTC to become available here.
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05-01-2018, 21:26
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#11
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: DNS Servers Down
Quote:
Originally Posted by ozsat
I've got an idea that you can have some problems with V6 TiVo if not using the default VM DNS.
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Cant say I've ever noticed any problems. I use Google and Opendns (not surer about the name) on an Asus router
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05-01-2018, 21:41
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#12
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,134
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Re: DNS Servers Down
My interweb works ok, that's all I know...
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