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Old 11-02-2024, 15:03   #1
Ken W
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Account number
I have paper less billing so were can iI find my Acunt number
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Old 11-02-2024, 15:13   #2
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Re: Account number
Presumably after your login to virginmedia?
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Old 11-02-2024, 15:17   #3
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Re: Account number
Last time I rang Virgin and got through to their offshore call centre to find out my account number I was told:

"Yes Sir, I can certainly help you with that. What is your account number please"!!

I'd have got more sense ringing Tesco about it.
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Old 11-02-2024, 17:11   #4
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Re: Account number
Quote:
Originally Posted by heero_yuy View Post
Presumably after your login to virginmedia?
It's also on the bill email you get every month.
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Old 12-02-2024, 07:45   #5
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Re: Account number
Quote:
Originally Posted by SnoopZ View Post
It's also on the bill email you get every month.
Yes I know the email is one of the eamils that are blocked for some reason
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Old 12-02-2024, 17:12   #6
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Re: Account number
Quote:
Originally Posted by RichardCoulter View Post
Last time I rang Virgin and got through to their offshore call centre to find out my account number I was told:

"Yes Sir, I can certainly help you with that. What is your account number please"!!

I'd have got more sense ringing Tesco about it.
Getting any sense and virgin off shore call centre are two phases that simple do not go together
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Old 12-02-2024, 17:24   #7
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Re: Account number
Quote:
Originally Posted by Itshim View Post
Getting any sense and virgin off shore call centre are two phases that simple do not go together
Indeed. I once asked them to ring my landline after we'd finished the call to check it was ringing at my end.

"One moment Sir......That line is engaged"!!! You couldn't make it up.

---------- Post added at 17:24 ---------- Previous post was at 17:21 ----------

Me "Well it will be because I'm on the phone to you".

Him "Oh you need to call me from another phone so that I can check it's ringing"!

Me "If I had another phone right now I wouldn't need you, i'd ring it myself"!!
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Old 17-02-2024, 20:03   #8
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Re: Account number
Quote:
Originally Posted by Itshim View Post
Getting any sense and virgin off shore call centre are two phases that simple do not go together
You simply can't get both of them in one call, can you?
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