Please document any V6 issues here.
25-01-2017, 17:21
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#106
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,618
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
So what happens when the internet goes down, does that mean that you have no TV service?
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Yes, just as if you had a power cut, you would lose TV, lights, heating and all other electrical appliances.
It's not often you lose your broadband, though. If it happened to me, I would still have services from my arial, together with my DVD recorder recordings, so it wouldn't inconvenience me too much.
Power cuts are far more disruptive.
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25-01-2017, 17:29
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#107
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cf.geek
Join Date: Dec 2013
Posts: 957
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
So what happens when the internet goes down, does that mean that you have no TV service?
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TV comes via coaxial so as far as I'm aware if the Internet goes down, TV will be fine.
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25-01-2017, 19:52
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#108
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Hmm, differing views here!
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25-01-2017, 20:00
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#109
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cf.geek
Join Date: Dec 2013
Posts: 957
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
Hmm, differing views here!
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I'm 99% sure if the Internet went down the TV service would be fine. Even the Virgin engineer told me the only bad side of the V6 is it connects to your broadband connection so if that goes down so does the TV but I didn't believe him as it makes no sense for that to happen.
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25-01-2017, 20:20
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#110
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cf.mega poster
Join Date: Jun 2003
Posts: 8,920
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mythica
I'm 99% sure if the Internet went down the TV service would be fine.
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It would, for a few days at least.
I wouldn't recommend rebooting a V6 while it's got no network connection though.
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25-01-2017, 20:45
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#111
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
It would, for a few days at least.
I wouldn't recommend rebooting a V6 while it's got no network connection though.
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This has caught my interest, so how does that work then SP? I mean if the V6 is connected by WiFi, and the internet goes down, how can the TV service possibly continue if it has no connection to the internet?
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25-01-2017, 20:48
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#112
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cf.geek
Join Date: Dec 2013
Posts: 957
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
This has caught my interest, so how does that work then SP? I mean if the V6 is connected by WiFi, and the internet goes down, how can the TV service possibly continue if it has no connection to the internet?
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The TV comes through coaxial. The internet is used for apps like Netflix and EPG updates.
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25-01-2017, 22:58
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#113
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mythica
The TV comes through coaxial. The internet is used for apps like Netflix and EPG updates.
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I must have missed something here then, as far as I can see from posts on here, the V6 can be connected wirelessly, by WiFi from the shub, that right? If so then the V6 is not connected via a coaxial cable, correct? So if its not connected directly by coaxial from shub and the web goes down, then surely the TV goes down also, if i'm wrong here then can someone please explain to me how it works if there is no internet connection, thx
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25-01-2017, 23:01
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#114
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
I must have missed something here then, as far as I can see from posts on here, the V6 can be connected wirelessly, by WiFi from the shub, that right? If so then the V6 is not connected via a coaxial cable, correct? So if its not connected directly by coaxial from shub and the web goes down, then surely the TV goes down also, if i'm wrong here then can someone please explain to me how it works if there is no internet connection, thx
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Wrong. V6 requires both a co-ax and a home network connection. Normal TV channels continue to be supplied by co-ax.
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25-01-2017, 23:22
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#115
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Quote:
Originally Posted by RobboEdin
Wrong. V6 requires both a co-ax and a home network connection. Normal TV channels continue to be supplied by co-ax.
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Thank you.
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26-01-2017, 00:21
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#116
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Guest
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
It would, for a few days at least.
I wouldn't recommend rebooting a V6 while it's got no network connection though.
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No response to my post quoting YOU as stating that VM MANDATE you can't connect 2 V6's via wi-fi?
Starting to feel a bit ridiculous yet
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26-01-2017, 07:05
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#117
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Please document any V6 issues here.
Quote:
Originally Posted by OhReally
No response to my post quoting YOU as stating that VM MANDATE you can't connect 2 V6's via wi-fi?
Starting to feel a bit ridiculous yet
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What kind of response are you looking for?
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26-01-2017, 07:26
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#118
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,618
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
It would, for a few days at least.
I wouldn't recommend rebooting a V6 while it's got no network connection though.
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That's reassuring. I thought you'd lose it all.
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26-01-2017, 08:36
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#119
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Inactive
Join Date: Apr 2004
Location: Middlesbrough
Services: Two V6 boxes, 200meg BB
Posts: 63
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Re: Please document any V6 issues here.
I had a network switch (which fed the V6 box) fail, but the V6 box carried on working fine until turned it off to do something and then I could not get the V6 box to boot up.
I bypassed the network switch and tried again and the V6 booted up and worked ok.
Just to test I disconnected the network cable and the V6 just carried on working. Not sure how long it would work like this so I enabled the WiFi then plugged the network cable back in.
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26-01-2017, 09:46
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#120
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
So what happens when the internet goes down, does that mean that you have no TV service?
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I would imagine it would be like it was with the original VM TiVo: you'll lose On Demand and EPG updates for the duration of the outage but live TV services are fine. The boxes may not have a built-in modem anymore but presumably the V6 uses the Internet in pretty the same way except EPG updates are delivered through your web connection rather than through the coax.
We were without VM broadband for a few days last winter and TV on our TiVo's worked fine during that period. With the V6s I was playing around with my router settings when I first got them and frequently took the Internet down. TV continues until I started rebooting the V6s to pick up new DNS settings.
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