Netflix/Streaming Services
09-05-2014, 11:53
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#571
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Netflix/Streaming Services
Quote:
Originally Posted by denphone
l have just had a email this morning from Netflix which says.
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I've also had the email , I'll be honest if I'd had to pay the increase myself I'd have probably cancelled whilst £1 isn't a massive amount I find Netflix just acceptable at £5.99 as I mainly only watch the original most of the other stuff I've seen many moons back on pay TV.
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09-05-2014, 12:00
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#572
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Netflix/Streaming Services
The only reason I keep Netflix is I use the US version on my pc / ps3. If I was stuck with the UK one I don't think I'd bother.
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09-05-2014, 12:50
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#573
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Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
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Re: Netflix/Streaming Services
Quote:
Originally Posted by muppetman11
most of the other stuff I've seen many moons back on pay TV.
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I think you do Netflix an injustice with the "many moons back" statement. Particularly the US, where many of the US current seasons, that will show their season finale this month, will be added within the next few months, based on what happened last year.
Things like Suits, Bitten, season 1 of Vikings, Da Vinci's Demons and season 1 and 2 of XIII: The Series, to name but a few, have also been added to various regions and they are hardly many moons old.
Some shows; Top of The Lake and Orphan Black spring to mind, have even been shown on Netflix before a UK TV broadcast
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09-05-2014, 13:04
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#574
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Netflix/Streaming Services
Quote:
Originally Posted by theone2k10
BIB is absolute bullcrap from Sky, a friend of mine signed up to nowtv and within a day his nowtv account was cancelled as he still owed Sky money from when he had Sky and Sky never refunded him the £8.99 he had paid either.
Skys moto should be Sky do not believe in better.
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Sorry, I don't quite get that, theone. So this guy owed Sky money but didn't pay it back, but thinks Sky is in the wrong for not refunding his Now Tv money and cancelling the account?
How exactly is Sky in the wrong? Are we missing something here?
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09-05-2014, 13:33
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#575
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Netflix/Streaming Services
To be fair, I can't see anything in the NOW TV terms to say that if you owe Sky money, you can't get it, or that any money owed to you by NOW TV will be kept to pay debt to Sky.
__________________
I work for Virgin Media but all views are my own.
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09-05-2014, 14:15
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#576
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Inactive
Join Date: Jan 2013
Location: between Mars and Venus
Age: 44
Services: Plusnet 40mb unlimited fibre, roku, Verizon, netflix, nowtv, hbogo, hulu, SKY+HD box sets pack
Posts: 3,912
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Re: Netflix/Streaming Services
Quote:
Originally Posted by passingbat
I think you do Netflix an injustice with the "many moons back" statement. Particularly the US, where many of the US current seasons, that will show their season finale this month, will be added within the next few months, based on what happened last year.
Things like Suits, Bitten, season 1 of Vikings, Da Vinci's Demons and season 1 and 2 of XIII: The Series, to name but a few, have also been added to various regions and they are hardly many moons old.
Some shows; Top of The Lake and Orphan Black spring to mind, have even been shown on Netflix before a UK TV broadcast
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Also mate the 100 is on Netflix Canada new episodes show up a day after they air on CW, there's Dusk till dawn the series too, that's on all regions i think.
---------- Post added at 14:14 ---------- Previous post was at 14:10 ----------
Quote:
Originally Posted by OLD BOY
Sorry, I don't quite get that, theone. So this guy owed Sky money but didn't pay it back, but thinks Sky is in the wrong for not refunding his Now Tv money and cancelling the account?
How exactly is Sky in the wrong? Are we missing something here?
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They claim nowtv has nothing to do with Skytv subscription services basically unless i misread something, i told my friend to bloodywell just pay them it's only £32 but his stand is Sky declined cashback so he is fighting them now too.
Personally i would of just paid up and said "see ya Sky" lol but my mate is stubborn lol.
I was refering to this from Richards post "It also states that a Sky CS rep stated that Now TV is a seperate entity to Sky"
---------- Post added at 14:15 ---------- Previous post was at 14:14 ----------
Quote:
Originally Posted by BenMcr
To be fair, I can't see anything in the NOW TV terms to say that if you owe Sky money, you can't get it, or that any money owed to you by NOW TV will be kept to pay debt to Sky.
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I think Sky make up their own rules as they go along lol, nasty company in my opinion and i hope karma does bite them hard.
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09-05-2014, 14:26
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#577
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Netflix/Streaming Services
Quote:
Originally Posted by passingbat
I think you do Netflix an injustice with the "many moons back" statement. Particularly the US, where many of the US current seasons, that will show their season finale this month, will be added within the next few months, based on what happened last year.
Things like Suits, Bitten, season 1 of Vikings, Da Vinci's Demons and season 1 and 2 of XIII: The Series, to name but a few, have also been added to various regions and they are hardly many moons old.
Some shows; Top of The Lake and Orphan Black spring to mind, have even been shown on Netflix before a UK TV broadcast
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Being that I live in the UK I was clearly referring to Netflix UK , I used the word most not all.
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09-05-2014, 16:39
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#578
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cf.mega poster
Join Date: Jan 2008
Posts: 10,141
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Re: Netflix/Streaming Services
Apparently, because the £10 is cheaper than a media streamer, somebody has sideloaded plex and uses the Sky Now TV box as a media streamer, because one can't get a proper media streamer for that price. Does anybody know what this is all about, as it's not something I know anything about.
---------- Post added at 16:03 ---------- Previous post was at 15:54 ----------
Quote:
Originally Posted by OLD BOY
Sorry, I don't quite get that, theone. So this guy owed Sky money but didn't pay it back, but thinks Sky is in the wrong for not refunding his Now Tv money and cancelling the account?
How exactly is Sky in the wrong? Are we missing something here?
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I think it's because the two companies are supposedly seperate entities. I would look into this more deeply if they had done this to me. Either the Sky CS rep is lying (nothing new there then) or the outstanding money has been reclaimed unlawfully.
---------- Post added at 16:39 ---------- Previous post was at 16:03 ----------
Quote:
Originally Posted by theone2k10
I think Sky make up their own rules as they go along lol, nasty company in my opinion and i hope karma does bite them hard.
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Very true. After being with Sky from the beginning, some years ago, following a death in front of me in my home, I couldn't stay there until I had gone some way to getting over it.
I went to stay with a friend in a semi rural area, but, before leaving, I rang to cancel Sky.
Just under a year later I was preparing to try and get my life back on track and was preparing to go home. I rang Sky to have it put back on ready for my return.
Whilst under obvious distress, I was told that it had not been turned off as they had received no request to do so (despite forwarding any outstanding bills to my friends address).
I said that would be fine, as long as I wasn't charged for sending the signal to an empty house. They point blank refused, so I explained the full harrowing story of what had happened (at which point I broke down).
There was no empathy or consideration whatsoever, they robotically asked if I had returned to the house during my time away. When I said that I had been in and out to check my post and for security reasons, they said "surely you stopped to watch the TV for a bit"!!!
When I said that I hadn't and that I just wanted to be in and out of the place as it was freaking me out, they said "well, the service was available for your use and no charges would be refunded"!!!
At this point I said that I no longer wanted anything to do with such a company and to cancel all services immediately. What happened next beggared belief- they said that they wanted a months notice to cancel
This caused me to break down and I contacted my friend and solicitor. He spoke to them and they agreed to waive the months notice, but still refused to honour the refund request.
You see, as it was done on the 'phone, I had no tangible proof that I had ever called. They abused this fact to get about 11 months worth of subscriptions out of me whilst I was at such a low point.
My advice is don't EVER cancel Sky by telephone. ALWAYS do it in writing or by email.
And this is how I came to join the VM family
The truth is that Sky thought that they were being clever by doing this, but it has cost them a lot more money than what they made out of me in the long run.
I have never used them from that point, some of my family and peer group cancelled too, we won't use Sky in our commercial operations (apart from some units where Sky Sports is essential) and I don't allow staff who live on any of our premises to have a satellite dish installed (I know this affects Freesat too, but this is the only legal way that I can prevent them from subscribing to Sky).
Multiply this over the years and you can see that their nasty little trick didn't quite work in their financial favour after all
So, after all that, I wholeheartedly agree with theone2k10 about them being a nasty company who don't deserve to be in business.
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09-05-2014, 19:06
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#579
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Inactive
Join Date: Jan 2013
Location: between Mars and Venus
Age: 44
Services: Plusnet 40mb unlimited fibre, roku, Verizon, netflix, nowtv, hbogo, hulu, SKY+HD box sets pack
Posts: 3,912
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Re: Netflix/Streaming Services
Quote:
Originally Posted by RichardCoulter
Apparently, because the £10 is cheaper than a media streamer, somebody has sideloaded plex and uses the Sky Now TV box as a media streamer, because one can't get a proper media streamer for that price. Does anybody know what this is all about, as it's not something I know anything about.
---------- Post added at 16:03 ---------- Previous post was at 15:54 ----------
I think it's because the two companies are supposedly seperate entities. I would look into this more deeply if they had done this to me. Either the Sky CS rep is lying (nothing new there then) or the outstanding money has been reclaimed unlawfully.
---------- Post added at 16:39 ---------- Previous post was at 16:03 ----------
Very true. After being with Sky from the beginning, some years ago, following a death in front of me in my home, I couldn't stay there until I had gone some way to getting over it.
I went to stay with a friend in a semi rural area, but, before leaving, I rang to cancel Sky.
Just under a year later I was preparing to try and get my life back on track and was preparing to go home. I rang Sky to have it put back on ready for my return.
Whilst under obvious distress, I was told that it had not been turned off as they had received no request to do so (despite forwarding any outstanding bills to my friends address).
I said that would be fine, as long as I wasn't charged for sending the signal to an empty house. They point blank refused, so I explained the full harrowing story of what had happened (at which point I broke down).
There was no empathy or consideration whatsoever, they robotically asked if I had returned to the house during my time away. When I said that I had been in and out to check my post and for security reasons, they said "surely you stopped to watch the TV for a bit"!!!
When I said that I hadn't and that I just wanted to be in and out of the place as it was freaking me out, they said "well, the service was available for your use and no charges would be refunded"!!!
At this point I said that I no longer wanted anything to do with such a company and to cancel all services immediately. What happened next beggared belief- they said that they wanted a months notice to cancel
This caused me to break down and I contacted my friend and solicitor. He spoke to them and they agreed to waive the months notice, but still refused to honour the refund request.
You see, as it was done on the 'phone, I had no tangible proof that I had ever called. They abused this fact to get about 11 months worth of subscriptions out of me whilst I was at such a low point.
My advice is don't EVER cancel Sky by telephone. ALWAYS do it in writing or by email.
And this is how I came to join the VM family
The truth is that Sky thought that they were being clever by doing this, but it has cost them a lot more money than what they made out of me in the long run.
I have never used them from that point, some of my family and peer group cancelled too, we won't use Sky in our commercial operations (apart from some units where Sky Sports is essential) and I don't allow staff who live on any of our premises to have a satellite dish installed (I know this affects Freesat too, but this is the only legal way that I can prevent them from subscribing to Sky).
Multiply this over the years and you can see that their nasty little trick didn't quite work in their financial favour after all
So, after all that, I wholeheartedly agree with theone2k10 about them being a nasty company who don't deserve to be in business.
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I've got my own fight going on with Sky too some may remember they got me to sign up offering 12 months half price and £180 cashback, none were honored so i'm fighting them, i'm in contact with ofcom who are extremly interested in this case (makes me think i'm not the first Sky did this too) and are looking into it, even trading standards told Sky they must honor any incentives offered even if cashback is offered via Quidco or topcashback it is Skys responsibility to honor it, Sky ofcourse are playing dumb, typical lol.
Anyway back on topic lol Animemax is now in the uk you can access it via the ps3 app, not sure about other consoles.
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09-05-2014, 19:23
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#580
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Inactive
Join Date: Jun 2008
Location: Preston
Services: VIP.152b/b,2xTivos,Vm mobile+ipad 4th gen,BT Sports.sky2tbHD,sky3d+ extra+Sports+Movies HD(Murdoch's
Posts: 1,947
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Re: Netflix/Streaming Services
Quote:
Originally Posted by passingbat
I think you do Netflix an injustice with the "many moons back" statement. Particularly the US, where many of the US current seasons, that will show their season finale this month, will be added within the next few months, based on what happened last year.
Things like Suits, Bitten, season 1 of Vikings, Da Vinci's Demons and season 1 and 2 of XIII: The Series, to name but a few, have also been added to various regions and they are hardly many moons old.
Some shows; Top of The Lake and Orphan Black spring to mind, have even been shown on Netflix before a UK TV broadcast
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What region is bitten on bud ???
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09-05-2014, 19:37
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#581
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Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
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Re: Netflix/Streaming Services
Quote:
Originally Posted by howardmicks
What region is bitten on bud ???
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Just added to US.
I actually watched it as it aired on HBO Nordic.
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09-05-2014, 19:56
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#582
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Inactive
Join Date: Jun 2008
Location: Preston
Services: VIP.152b/b,2xTivos,Vm mobile+ipad 4th gen,BT Sports.sky2tbHD,sky3d+ extra+Sports+Movies HD(Murdoch's
Posts: 1,947
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Re: Netflix/Streaming Services
Nice 1 cheers bud
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09-05-2014, 23:40
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#583
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Netflix/Streaming Services
Quote:
Originally Posted by theone2k10
They claim nowtv has nothing to do with Skytv subscription services basically unless i misread something, i told my friend to bloodywell just pay them it's only £32 but his stand is Sky declined cashback so he is fighting them now too.
Personally i would of just paid up and said "see ya Sky" lol but my mate is stubborn lol.
I was refering to this from Richards post "It also states that a Sky CS rep stated that Now TV is a seperate entity to Sky"
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OK, theone, I'm not judging because I don't know the facts, but I was just concerned about the limited information you posted.
I too have concerns with the way Sky operates, but just couldn't make out how they were in the wrong on the basis of the information you provided.
Didn't mean to offend, you understand.
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10-05-2014, 01:59
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#584
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Inactive
Join Date: Jan 2013
Location: between Mars and Venus
Age: 44
Services: Plusnet 40mb unlimited fibre, roku, Verizon, netflix, nowtv, hbogo, hulu, SKY+HD box sets pack
Posts: 3,912
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Re: Netflix/Streaming Services
Quote:
Originally Posted by OLD BOY
OK, theone, I'm not judging because I don't know the facts, but I was just concerned about the limited information you posted.
I too have concerns with the way Sky operates, but just couldn't make out how they were in the wrong on the basis of the information you provided.
Didn't mean to offend, you understand.
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No offence was taken mate you was quite right to ask me to clearify what i meant, i should of been more clearer in the first place
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10-05-2014, 16:32
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#585
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cf.mega poster
Join Date: Jan 2008
Posts: 10,141
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Re: Netflix/Streaming Services
Quote:
Originally Posted by theone2k10
I've got my own fight going on with Sky too some may remember they got me to sign up offering 12 months half price and £180 cashback, none were honored so i'm fighting them, i'm in contact with ofcom who are extremly interested in this case (makes me think i'm not the first Sky did this too) and are looking into it, even trading standards told Sky they must honor any incentives offered even if cashback is offered via Quidco or topcashback it is Skys responsibility to honor it, Sky ofcourse are playing dumb, typical lol.
Anyway back on topic lol Animemax is now in the uk you can access it via the ps3 app, not sure about other consoles.
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I hope you manage to get something done about it. Another trick that they use is to tell you that you must write in with your complaint to their "correspondence department" They know full well that most people won't and those that do are ignored as no reply is received.
I would be so happy if they went bust and someone decent picked up the business for a song, minus the debts they ran up building up the business.
They initially lost money, then coined it in for years and now, hopefully, new technology will supercede them and make their business model obsolete, forcing a collapse.
This would allow a newcomer to take over and reap the rewards.
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