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Blackberry not displaying Virgin
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Old 22-08-2011, 08:46   #1
dilli-theclaw
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Blackberry not displaying Virgin

I know it's a only a small thing, but until recently my Blackberry 9300 used to display Virgin as the network name. Now it displayes the host network (T-Mobile) instead.

All still seems to work ok, I was just wondering if there was any way to change it back?
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Old 22-08-2011, 09:07   #2
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Re: Blackberry not displaying Virgin

Virgin are in the process of migrating to the Everything Everywhere (the merged T-Mobile / Orange network) with some areas under trial, it could be that you are part of this.
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Old 22-08-2011, 13:48   #3
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Re: Blackberry not displaying Virgin

I wish they would roll it out soon, my Virgin network cover is Very bad.

But ive had a Orange and T-Mobile phone in the past and they were great

Has anyone got any dates

---------- Post added at 13:48 ---------- Previous post was at 12:46 ----------

Quote:
Originally Posted by dilligaf1701 View Post
I know it's a only a small thing, but until recently my Blackberry 9300 used to display Virgin as the network name. Now it displayes the host network (T-Mobile) instead.

All still seems to work ok, I was just wondering if there was any way to change it back?
When the testing is finished you could find it staying as Everything Everywhere. Try a difrent location thus using a different transmitter.
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Old 22-08-2011, 20:07   #4
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Re: Blackberry not displaying Virgin

Thank you both
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Old 22-08-2011, 21:06   #5
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Re: Blackberry not displaying Virgin

My BB torch's either say Orange/T Mobile or vice versa. That is due to having one on each network. The other day the orange BB torch said that I was roaming due to picking up the new converged signal?
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Old 22-08-2011, 21:25   #6
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Re: Blackberry not displaying Virgin

Quote:
Originally Posted by JMcB View Post

......Has anyone got any dates......[COLOR="Silver"]
Sometime September is widely anticipated, VM originally said during the Summer then changed this to autumn. Guess it all depends on how the trial goes. Again it's only customer talk but I believe they are midway through a 6 week trail in certain areas after having run a previous trial on selected staff accounts.
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Old 31-08-2011, 17:50   #7
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Re: Blackberry not displaying Virgin

It didn't change when i was in a different area.

When one of my friends puts his pay as you go sim in it shows up as virgin.
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Old 31-08-2011, 22:14   #8
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Re: Blackberry not displaying Virgin

Could you be one of the testing accounts. Call CS and report it, and let us know what they say.... :-)
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Old 12-09-2011, 11:07   #9
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Re: Blackberry not displaying Virgin

Customer services are sending a new Sim card out. I hope it turns up soon, my current Sim is already turned off.
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Old 13-09-2011, 10:09   #10
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Re: Blackberry not displaying Virgin

I got my new sim this morning and all is now good
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Old 14-09-2011, 18:37   #11
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Re: Blackberry not displaying Virgin

Did they say what the problem was and why you needed a new sim?
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Old 14-09-2011, 19:59   #12
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Re: Blackberry not displaying Virgin

Nope, just said it was faulty and sent a new one out.
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