I need some help from anyone who works in NTL here.
Basically, I'm moving tomorrow to a brand new flat in Cardiff Bay and when I viewed it, the whole place was already connected to NTL.
I phoned NTL yesterday about this and they couldn't find the address in the database but I think the postcode may have been wrong so I double checked it with the Royal Mail and phoned back just now.
The woman on the other end (in Glasgow I think?) couldn't find it either.
She said that even if it was brand new, it would still be in the database so I am not in an NTL cabled area - even though there is the connection in the living room!
Can anyone help here?
The address is:
xx Hartland House
Ferry Court
CARDIFF
CF11 0JE
If you need the house number then PM me.
I'm not looking forward to the extra expense of paying for a BT line + Pipex because I only wanted a SACM without phone or TV...