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BenMcr · 16-08-2017, 11:46

Although it's part of the The Cloud, which is a Sky company, that network is also used as part of Virgin Media WiFi.

With Virgin Media WiFi it's available for people with both Android and iOS phones - however for it to work you do need the appropriate access certificates installed.

If you've not installed anything on your phone that includes access to the secure Cloud SSID, I'm not sure how you have managed to connect to it.

16-08-2017, 11:46	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: _Cloud X SSID on LG G3 Although it's part of the The Cloud, which is a Sky company, that network is also used as part of Virgin Media WiFi. With Virgin Media WiFi it's available for people with both Android and iOS phones - however for it to work you do need the appropriate access certificates installed. If you've not installed anything on your phone that includes access to the secure Cloud SSID, I'm not sure how you have managed to connect to it. __________________ I work for Virgin Media but all views are my own.