View Single Post
Old 15-11-2017, 17:14   #1
biohead
cf.member
 
Join Date: Dec 2016
Location: Bracknell
Services: Voom 1
Posts: 13
biohead is an unknown quantity at this point
What can I do with an old v6 box

Please hear me out on this one rather than just say "It's property of VM, must be returned". It's a case of I might regret getting rid of TV rather quickly, plus I've already paid the initial V6 "install" fee.

I'm currently on the Full House 200Mb package for £35 - which is coming to an end shortly. My initial phone call to retentions didn't even come close to what I'm currently paying so I'm looking at either going with Sky as a new customer or drop my package with VM to bband only.

Obviously if I go to Sky, the account is closed and that is that.

I know the hardware is supposed to be returned, but if I stick with VM and just drop to bband (as the FTTC cabinet is only just being installed so may be another few months) does that mean if I hang onto the V6 it could be reactivated against the same account later if I relent and add a TV package again? I'm probably talking a timeline of a week or two, rather that months just so I'm clear.

(If anyone works for VM and can offer better retention packages I'm open to it!)
biohead is offline   Reply With Quote