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General Maximus · 30-01-2018, 22:27

all looks fine to me. Downstream power is 3, snr is 40, upstream power is 39 ish with very few T3 or T4 timeouts.

It looks like there is an issue with one of the upstream channels you are bonding to (channel 2) but that isn't your fault. It is a shame that the forum team are going the long way around it. Instead of directly escalating it to networks they are going to send an engineer who is going to tell you he cant do anything and he will escalate it. The good news is that once escalated it normally gets fixed in 4 hours.

Have you tried rebooting the shub to see if it locks onto a different channel?

30-01-2018, 22:27	#2
General Maximus Ran Away Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Can problems on upstream affect DL all looks fine to me. Downstream power is 3, snr is 40, upstream power is 39 ish with very few T3 or T4 timeouts. It looks like there is an issue with one of the upstream channels you are bonding to (channel 2) but that isn't your fault. It is a shame that the forum team are going the long way around it. Instead of directly escalating it to networks they are going to send an engineer who is going to tell you he cant do anything and he will escalate it. The good news is that once escalated it normally gets fixed in 4 hours. Have you tried rebooting the shub to see if it locks onto a different channel?