Re: Project Lightning Silence...
People in the call centre wouldn't have any idea what's going on behind the scenes. Service techs will have limited knowledge/understanding. Network/headend engineers will be in the loop as well as people running/involved in the projects behind the scenes, and nobody can tell timescales. The area I used to cover, one site was cutover to a E6000 in less than 2 weeks. Some other sites are still being built ready for cutover 3 months later....
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