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: Tivo V6
Are VM frontline staff now discouraged from escalating customer issues?
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20-10-2017, 22:41
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RichardCoulter
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Join Date: Jan 2008
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Re: Are VM frontline staff now discouraged from escalating customer issues?
Thanks for the insight dodgem; I rather suspect that this is something along the lines as to what's now going on since John Malone's LG purchased the company.
He's well known for sweating his assets, sounds like he's sweating his employees too
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