Quote:
Originally Posted by Paul M
Its a pity VM managers are as spineless as they sound.
You really must be the most incredibly unlucky person in the world, getting all these "rude/disrespectful/immature" agents all the time.
I wonder what (or who) is the common factor in all these incidents you suffer.  |
The recorded facts canny lie.
As I said to Hugh, I couldn't fill a hand with the number of times that i've had to escelate matters in nearly twenty years. The vast majority of (UK based) people I've dealt with have been wonderful, but it only takes a few rotten eggs to tarnish an organisation and these people need to shape up or ship out.
I know of a hotel where a minority of bad staff led to its closure, unfortunately all the decent hard working staff were made redundant as well
If only it had been nipped in the bud earlier.