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BenMcr · 12-12-2017, 10:51

As I said, the folders show are specifically down to whether it's set up as POP or IMAP in Outlook.

As to whether you should update your settings, it depends which settings you're using now. You should definitely be using the secure ports for POP (or IMAP) and SMTP. Virgin's current advice is to also use the virginmedia.com servers but that's not required at this stage.

12-12-2017, 10:51	#8
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Office 365/Outlook problem As I said, the folders show are specifically down to whether it's set up as POP or IMAP in Outlook. As to whether you should update your settings, it depends which settings you're using now. You should definitely be using the secure ports for POP (or IMAP) and SMTP. Virgin's current advice is to also use the virginmedia.com servers but that's not required at this stage. __________________ I work for Virgin Media but all views are my own.