Cable Forum - View Single Post - Superhub Not a happy VM customer and maybe soon to be ex

nomadking · 26-12-2017, 11:52

As you seem to be only Wifi and no wired connection, it may not be the Wifi but the BB connection. You need to eliminate the WiFi as being the problem.

At the moment I get similar brief dropouts in a wired connection about every 2 hours or so. I also had the same thing happening a few months ago, but in that instance a call to CS fixed it. This time no such luck.

26-12-2017, 11:52	#5
nomadking cf.mega poster Join Date: Apr 2004 Location: Northampton Services: Virgin Media TV&BB 350Mb, V6 STB Posts: 7,866	Re: Not a happy VM customer and maybe soon to be ex As you seem to be only Wifi and no wired connection, it may not be the Wifi but the BB connection. You need to eliminate the WiFi as being the problem. At the moment I get similar brief dropouts in a wired connection about every 2 hours or so. I also had the same thing happening a few months ago, but in that instance a call to CS fixed it. This time no such luck.