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Old 21-12-2016, 12:01   #7
vincerooney
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Re: Broadband woes for many

Quote:
Originally Posted by alanbjames View Post
Whats meant to be the issue? as im not having any noticable problems.
Its in different areas and its dependent on if your area is oversubscribed. You are very, very lucky.

My area has too many customers so after 5pm i can barely get 1mbps. I'm meant to be on 150mbps.

Im quoted a "review" date of 2 months in advance. Once we get a few weeks near to this "review date" it automatically adds 2 months on. Nothing is ever done. The review date is pushed back over and over again. More customers are added to my area so speeds get slower. No one seems to know when a fix would ever be done.

This originally started 3 years ago. I reported it summer 2013. Every 2 months the review date is pushed back the generic 2 months. Its gotten much worse now

I doubt it'll ever be fixed. Maybe vm dont have the money to?

I call up once a month and get a generic refund for my broadband. Its so frustrating. So many people also suffering with utilisation issues.

Count yourself very lucky
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