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Mot · 09-02-2007, 11:02

I wasn't there during the install but it is possible that something was signed to say we were happy with it (if something was signed, I wasn't left with a copy).

However, as a consumer, it's only really possible to sign off on the fact that 1) yes, there is a box on the wall and it looks neat and 2) the cable is running neatly from the box to the requested location.

It's not possible for me to check that the hole has been sealed appropriately or is on the correct angle - somehow I don't think NTL would be happy with me removing the the boxes inside or out to check their work.

A supervisor is meant to be calling me so we will see what comes from that.

09-02-2007, 11:02	#4
Mot Inactive Join Date: Feb 2007 Location: London Services: 2MB Broadband Posts: 3	Re: Damage to wall I wasn't there during the install but it is possible that something was signed to say we were happy with it (if something was signed, I wasn't left with a copy). However, as a consumer, it's only really possible to sign off on the fact that 1) yes, there is a box on the wall and it looks neat and 2) the cable is running neatly from the box to the requested location. It's not possible for me to check that the hole has been sealed appropriately or is on the correct angle - somehow I don't think NTL would be happy with me removing the the boxes inside or out to check their work. A supervisor is meant to be calling me so we will see what comes from that.