Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   General : Street cab open (https://www.cableforum.uk/board/showthread.php?t=33704781)

Inactive Digital 19-04-2017 13:21

Street cab open
 
Wasn't sure where to post this - so apologies if there's a better place.

The street cabinet at the end of my road is open - I reported it to Virgin on Friday, but it's still open today - appreciate it was a bank holiday weekend but does anyone know how long it usually takes to send someone out? It's on quite a busy road so I can only imagine how many Virgin vans must have driven past it in recent days.

nodrogd 19-04-2017 14:35

Re: Street cab open
 
A better place to post would be VM's own Community Forum, as then a staff member will pick it up.

http://community.virginmedia.com/t5/...unityHubForums

You can also report cabinet issues on 0330 333 0444

Inactive Digital 19-04-2017 14:45

Re: Street cab open
 
Thanks. Yes, that's the number I called and left details on, including the reference number from inside the cab. I received a text message with a reference number so all appears to be in hand, I was just wondering if anyone had anyone had anyone nun experience of time frames.
I'll pop a post on the community forum if it's still open tomorrow.

spiderplant 19-04-2017 17:09

Re: Street cab open
 
Think it's 5 days for an undamaged open cab. Not sure if that's working days though

Arthurgray50@blu 19-04-2017 17:38

Re: Street cab open
 
it looks like someone trying to get a freebee.
They did that at the end of our road a few years ago

Inactive Digital 19-04-2017 18:24

Re: Street cab open
 
Quote:

Originally Posted by spiderplant (Post 35895495)
Think it's 5 days for an undamaged open cab. Not sure if that's working days though

Thanks - i couldn't see any obvious sign of damage to the lock mechanism. I'll give them a little longer then. Just keen to get it sorted before anyone decides to have a play around and ends up cutting us off!

dodgem22 19-04-2017 20:35

Re: Street cab open
 
I reported one once and it remained open for weeks hopefully they are quicker now.

jb66 19-04-2017 22:08

Re: Street cab open
 
I've no idea where the reports go as Ive never been asked to close one for years

Ken W 20-04-2017 08:35

Re: Street cab open
 
Quote:

Originally Posted by dodgem22 (Post 35895528)
I reported one once and it remained open for weeks hopefully they are quicker now.



I reported one over 6 weeks ago and nothing has been done.:mad:

Hom3r 21-04-2017 18:48

Re: Street cab open
 
I'd say I saw young kiddies look in it.

Onramp 21-04-2017 23:44

Re: Street cab open
 
Yeah, just mention "think of the children" and "extremely high voltages" and someone will be there to sort it. It doesn't have to be true, but no company likes those kind of news articles, true or not.

The public doesn't know what's in there anyway, to them it's just "wires" and they immediately panic about kids getting a zap. Understandable to an extent, I guess.......

RichardCoulter 22-04-2017 00:53

Re: Street cab open
 
Quote:

Originally Posted by Ken W (Post 35895578)
I reported one over 6 weeks ago and nothing has been done.:mad:

I reported one years ago and they took their time too.

You'd think that they would be grateful that people take the trouble to report these things and get it secured rather than waiting until something untoward happens.

ozsat 22-04-2017 06:29

Re: Street cab open
 
The one at the end of our road appears to have a damaged door that doesn't fit right - as a result it seems sometimes it doesn't close correctly and re-opens.

When I've reported it then it has usually been done in 2-3 days.

jb66 22-04-2017 07:26

Re: Street cab open
 
Quote:

Originally Posted by ozsat (Post 35895763)
The one at the end of our road appears to have a damaged door that doesn't fit right - as a result it seems sometimes it doesn't close correctly and re-opens.

When I've reported it then it has usually been done in 2-3 days.


But how do you know if that's because you reported it or if it's just because someone else needed into it

Inactive Digital 23-04-2017 21:28

Re: Street cab open
 
The cab seems to be closed again now. I was away for a couple of days but on driving past, all seems secure again.


All times are GMT +1. The time now is 12:07.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.