Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Or someone maxed out the line or there was a burst of traffic for a single ping interval.

Did the spike cause problems with your service?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

In my opinion VM have 2 prime reasons for pushing out the superhub neither to do with capability of delivering 100mbit.

1 - making easier for tech support staff.
2 - ability to remotely control the device.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Wasn't using it at the time so couldn't say. But Super Hub "lock ups" which appear and disappear for short times were common last time, so I guess that's what it looks like on the graph.

I'm sure if you changed every single password (web GUI/telnet/other) they wouldn't be able to do that.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You do realise that you have to tick remote management yourself in the Superhub.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Would expect a lock up to look like packet loss rather than a 140ms latency spike.

Be interesting to see a report from someone who sees the issue.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

not for VM to send updates down to it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My graph, 50meg, Birmingham:

[img]Download Failed (1)[/img]

Not too bad.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Those spikes appear every hour or two, very strange.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I have a feeling their caused by the samknows performance testing monitor. Both tests going off at the same time?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

maybe that port has tons of samknows testers ;) VM and samknows piling them all up on a rare good port :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...11-03-2011.png

Just had a bit of wonkyness from the superhub. The wifi died and needed resetting (hence the slither of packetloss) The wifi seemed to start acting up during the spike in average latency. Odd.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Spot on Igni, checked today via CEO's office, whilst asking a few other questions.

If you look at my first graph (post No.1) where the latency increases at peak time, they said utilisation only reached 60% during that time, so as far as VM are concerned they cant see a problem or understand why my gaming is so pants, kind of makes me feel like a fraud to be honest but I'm not making it up when I say its pretty dire.

http://www.thinkbroadband.com/ping/s...07-03-2011.png



So for now I've asked to be downgraded to 30/3 to see if that makes any difference and I will just have to wait till Sky pull their finger out of their bums, and get me on their 20Mbps Unlimited offering.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not so much if he's using the Super Hub. Mine has done another couple of partials, and one very obvious complete packet blackout.

https://www.cableforum.co.uk/images/...2011/03/42.jpg

Well, there you have it. Steadily more conclusive proof of the Super Hub's inferiority, in my opinion. Skie's graph seems to back that up.

---------- Post added 12-03-2011 at 00:07 ---------- Previous post was 11-03-2011 at 22:24 ----------

Ripped out the Super Hub (no reply from Mark_W over at VM forums RE: new firmware pilot 2 days later) and dropped back the old Ambit 250/D-Link DIR-615 D2 w/DD-WRT combo. Instantly noticed much improved speed of retrieving webpages among other things. Enormous improvement. Older equipment = better service, just have to sit tight for the bridge mode I suppose.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nope no super hub here. Don't want to go near the thing until it gets a bridging mode.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Wise choice.